Watch our “HOW TO” videos series
PROGRAMS
Q. What type of programs does PsychedUp offer?
A. We offer accredited recorded courses
Q. In what language are PsychedUp programs offered?
A. English.
Q. What is the length of PsychedUp programs:
A. Duration ranges between 3.5 and 4 hours. Details can be found on each program’s page.
Q. I would like to read the learning objectives before registering. Where can I find them?
A. The learning objectives are listed on each program’s page.
Q. Is there a slides’ handout that accompanies PsychedUp programs?
A. Yes, a downloadable, printable PDF is provided when you register for a program.
The slide handout will be offered in 2 different formats (same content): 1 slide/page and 3 slides/page.
Q. Can I download/share the recorded videos and/or the program materials?
A. No. The videos and all supporting materials provided are the sole property of PsychedUp. All rights are reserved, reproduction, distribution, and/or editing are prohibited. You are welcome to save a copy of the handout, but you can not share it with anyone.
Q. After I register for a program, for how long will I have access to its content?
A. 120 days from the purchase date, up to 240 days if you purchase a bundle. (Please read the “bundle & save” section below).
Q. Can I pause and resume whenever I want?
A. Yes, as long as you are still within the allotted time period.
Q. What if the allotted time period passes and I did not get the chance to finish the program and/or receive my certificate?
A. Unfortunately, you will have to re-purchase the course at the regular price, and we don’t want that to happen. Thank you for your understanding.
ACCREDITATION - CERTIFICATES
Q. Are all PsychedUp programs accredited by the College of Family Physicians of Canada for Mainpro+?
A. YES. You will receive 7 Mainpro+/program
Q. How can I get the 7 Mainpro+ for participating in a recorded program?
A. Part of the learning process, the CFPC requires that you reflect on what you learned at PsychedUp and how you implemented those learnings in your clinical practice.
After each program, you will be asked to complete 2 surveys:
a. In the first survey, you will need to reflect on what you “intend to change” in your clinical practice, and share “some of the challenges you anticipate facing”.
b. 2 to 3 weeks after you submit your answers to the first survey, you will automatically receive the second survey, in which you need to answer the following question: "Based on what I learned at PsychedUp CME, I have implemented the following changes in my practice”, and share the strategies you used to overcome the challenges you faced. When you submit your response, you will receive a second certificate that includes the CFPC code that will enable you to claim your 7 Mainpro+ credits.
Q. Can I earn MOC from the Royal College of Physicians and Surgeons of Canada?
A. For information on how this activity fits in the Royal College Maintenance of Certification (MOC) Program, please visit the Royal College’s website (royalcollege.ca/moc). For more personalized support, please contact the Royal College Services Centre (1-800-461-9598) or your local CPD Educator.
DISCLOSURE
Financial Support Disclosure:
- This program received no direct financial or in-kind support from external organizations (for-profit or not-for-profit).
- Dr. Diane McIntosh and/or members of the Scientific Planning Committee have financial relationships, including research support, speaker honoraria, or membership on advisory boards, with one or more of the following companies: AbbVie, Allergan, Amgen, Bausch Health, Bayer, Eisai, EzReferral, GSK, Janssen, Lundbeck, Novo Nordisk, Otsuka, Pfizer, Purdue, Shire/Takeda, Sunovion, Telus Health, and Valeant.
Mitigation of Bias Strategy:
The Scientific Planning Committee has full control over the program’s content, and any opinion expressed by the program's faculty is entirely their own. The Scientific Planning Committee will endeavor to use generic names, and will inform you whenever a reference to off-label medication use is made. All attendees are urged to recommend the treatment that is the best option for their individual patient, whether that treatment is psychotherapy, exercise, or a medication that has been available for 2 years or 50 years.
ACCOUNT - TECHNOLOGY
Q. Do I need to create an account to register and/or participate in a program?
A. Yes. Please click here to create an account.
Be sure to save the email address and password you use, as you will need them to access your account later.
Q. Do I need to download an app to register for and/or participate in a program?
A. No. You can access all PsychedUp programs from any web browser (except Microsoft explorer) from your desktop, phone, tablet...etc.
BUNDLE & SAVE
Q. What are the advantages of purchasing a bundle package?
A. You can save up to 20% and receive up to 240 days of access, depending on the number of programs included in the bundle.
Q. What are the different types of bundle packages available?
A. We offer two types of packages:
- 3 or 4 Programs: Save 15% and receive 180 days of access.
- 5 or More Programs: Save 20% and receive 240 days of access.
Q. What if the programs I am interested in don’t exist in a pre-defined bundle package?
A. Please contact us at info@psychedupcme.com, and we will create a custom bundle for you.
PAYMENT - RECEIPT - TAX - DISCOUNTS - REFUND POLICY
Q. How can I pay to register for a PsychedUp program?
A. We accept all major credit cards: Visa, Mastercard, and American Express.
Q. Can I pay with PayPal, Apple Pay, Google Pay, Samsung Pay...etc?
A. No. Currently, only major credit cards are accepted.
Q. Do you save my credit card details?
A. You have the option to save your credit card details in your profile to accelerate future checkouts. However, we do not have access to this information.
Q. The receipt in my “order history” does not show the tax split, why?
A. As of April 22, 2021, all PsychedUp program prices are tax inclusive. While our platform does not display the tax split, you will receive a detailed receipt via email from our third-party partner immediately after purchase. Please check your junk folder and add this email address notifications@quaderno.io to your safe contacts.
Q. Do you offer discounts if I want to register for more than one program?
A. Yes. Please read the above “BUNDLE & SAVE” section.
We also offer larger discounts for Universities, Medical Associations, Group Clinics, Journal Clubs, Pharmaceutical Companies, Divisions of Family Practice - Nurses - Nurse Practitioners, Hospitals…Please write to us on info@psychedupcme.com
Q. What is your refund policy?
A. Since you have at least 120 days to participate in any PsychedUp program, no refunds will be made for any PsychedUp program.
If you have further questions, please don't hesitate to write us on info@psychedupcme.com
Thank you